Lowongan Kerja Customer Care Holcim Indonesia November 2011

Lowongan Kerja Customer Care Holcim Indonesia November 2011 : Holcim Indonesia is a leading fully integrated producer of cement, ready mixed concrete and aggregates with a unique and expanding retail franchise offering the most complete end-to-end solution to home building, from building materials supply to design and speedy, safe construction.

Holcim is a pioneer and an innovator in Indonesia's fast-developing cement sector, as the market for homes, commercial buildings and infrastructure expands. We are the only provider of a fully integrated range of 10 cement types, concrete and aggregates. We are building a unique franchise, Solusi Rumah, to deliver complete, affordable housing solutions and upgrades, drawing on the skills of over 9,200 Holcim-trained masons, 351 franchisees as of mid-2011 and a growing telesales presence.

Holcim Cement Indonesia

In order expanding our business, we are opening position to Indonesian candidates to join at PT Holcim Indonesia. Please read announcement below for more detail

Submit Application
Please indicate position applied for on the subject field of your email
Organizational Development Dept.
Recruitment-idn@holcim.com

Job Location
Bogor - West Java

Company Contact

PT Holcim Indonesia Tbk
Narogong Plant
Human Resources
Jl Raya Narogong Km 7
Cileungsi, Gunung Putri
Bogor - Indonesia
Phone+62 21 8231260
Fax+62 21 8234584

Available Position

Customer Care Frontliner

Responsibilities:
To assist, supervise, monitoring and give information to customer that enhance and promote excellent and consistent customer experience by identifying and analysing various types of consumer behaviours in order to ensure and guarantee customer satisfaction and loyalty to Holcim Indonesia’s products, services and brands.

Requirements:

Bachelor degree : Communication/PR from reputable university
At least 1 in Customer Service or Call Center
Has experience in Hospitality industries, Airlines, Telco or Banking
Has an excellence communication skill
Able to complaint handling
Team player person and enjoy teamwork
Willing to work shift
MS Office and Call Center applications would be an advantage
Good communication skills in Bahasa and English ( oral and written )

The application deadline of this job position is December 18, 2011